Personal Hour warrants that all new equipment is free of manufacturing defects in workmanship and materials, subject to the terms below. 

This warranty becomes effective at the invoice date of the original purchase. Parts repaired or replaced under the terms of this warranty will be warranted for the remainder of the original warranty period.

It is the purchaser’s responsibility to notify the company of any change of contact information. 

This will ensure that in the unlikely event of a replacement or safety notice, the company will be able to contact you immediately. 

Read Limited Warranty Full Terms 

Please allow us 4 - 10 weeks to deliver this pilates equipment to your door.

Faster service is available with extra charge, please contact us for faster service.

Yes we can do custom leather color and custom springs, please contact us if you need a custom pilates machine 

Yes, if you are planning to order more than two pilates machines contact us, you may be eligible to recive up to 15% off