Order Issue Call

Before scheduling a call, please ensure you’ve completed the following:

1. Reviewed our Installation Library, Return Policy, and Warranty Terms

2. Submitted the following form in case of any damage or delivery-related issues:
   👉 Damage/Delivery Issue Form

This will help us support you more efficiently during the call. Let us know once it’s completed, and we’ll be ready to assist

We are a small, dedicated team committed to resolving any issues you may encounter with your order, including installation assistance, damages, warranty inquiries, and tracking concerns.

To assist you better, please select a convenient time and date for us to call you and provide a phone number for the appointment. Alternatively, you can reach out to us via email:

• For general order issues: issue@personalhour.com
• For tracking concerns: track@personalhour.com

Please note that this service is not intended for reformer consultation appointments. If you are interested in purchasing a new reformer, kindly email us at reformer@personalhour.com or schedule a consultation call through our designated system.

We look forward to assisting you